Privacy Policy

Effective Date: July 27, 2026

Apex Physical Therapy is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your personal information.

Information We Collect

We may collect the following personal information when you contact us or request our services:

Name
Email address
Mobile or telephone number

How We Use Your Information

We use the information you provide to:

Schedule appointments
Respond to your inquiries
Send appointment reminders and service updates
Improve our website and customer experience

SMS/Text Messaging

If you opt in to receive text messages from Apex Physical Therapy, we will use your mobile phone number to send appointment reminders, scheduling updates, service notifications, and customer support messages.

Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us using the information below.

Your consent to receive text messages is not a condition of receiving treatment or other services.

Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted service providers that help us operate our business, such as SMS messaging providers, solely for the purpose of delivering the services you have requested.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except as necessary to provide messaging services.

Payments and Documentation

Our website and text messaging services are not used to process payments or collect medical documentation.

Payments must be made in person or by telephone.
Documents must be submitted by email or delivered in person.
We do not accept medical documentation through our website or via text message.

Your Choices

You may:

Reply STOP at any time to opt out of receiving SMS messages.
Contact us to update or request deletion of your personal information, where applicable.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Apex Physical Therapy
2059 S. Houston Levee Road, Suite 123
Germantown, TN 38139

Phone: (901) 457-5336
Email: allison@apexptmemphis.com
Website: apexptmemphis.com

Apex Physical Therapy

2136 Exeter Rd St 102

Germantown, TN, 38139

Phone: (901) 480-8336
Email: allison@apexptmemphis.com
Website: apexptmemphis.com